Terms of Sale

Prices

Products are listed without prices. Each price we send is for the items and quantities in your request, shows delivery and 5% VAT separately, and is valid until the date shown.

Orders and payment

An order is confirmed when payment is received in full, by card or bank transfer.

Delivery

We deliver to addresses in the seven emirates. Delivery dates are estimates. Please check the goods on arrival and report any damage within 48 hours.

Returns

Unused items in original packaging may be returned within 7 days with prior approval. Refrigerant gas, air conditioners, electrical items that have been installed, and special orders cannot be returned. Approved refunds are made to the original payment method.

Warranty

Products carry the manufacturer's warranty where one applies. Warranty does not cover incorrect installation, wrong voltage, or wrong refrigerant.

Seller

Botanve Store is operated by Botanve FZC LLC, United Arab Emirates. Contact: [email protected], +971 50 814 6571.

Last updated 2026-10-24.